Policies & Procedures
Thanks for taking the time to learn about Tru Zro company policies. If you still have questions after reading them, please contact us via our Contact page.
Please email if there are any issues with the product you received. If you want to return your unopened product, and it is within 30 days of receiving it, please see our Returns Process below.
No return mail address is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for returns, please feel free to email us.**Please also note that we do not have a money-back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
Email us at email@example.com within 30 days of receipt of goods to alert us that you will be returning your UNOPENED product within the 30-day time limit and to request the Return Shipping Address.
Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can keep an eye out for it.